Q: When I start RTG Bills or RTG Timer I get an error message that says Error opening database followed by the name of the database (e.g., C:\Program Files\Rtgbills\Rtgbills.mdb), followed by a message that says ActiveX component can't create object.

A: The message means that a system file required by the program was deleted from this computer. or that an entry in the Windows registry has been altered or deleted.

Possible causes include: a virus that altered or deleted files, a virus that altered or deleted registry entries, or a "registry-cleaning" program that mistakenly removed important entries.

You should be able to fix the problem by reinstalling RTG Bills or RTG Timer.