Problems in RTG Bills are reported on the Known Problems page.
We have brief slide shows to demonstrate some of the features of RTG Bills.
To learn about the new features in RTG Conflicts, click the links below:
RTG Conflicts has its own Known Problems page.
These are the current versions:
RTG Bills 2.27j RTG Timer 2.27j RTG Conflicts 1.07e RTG E-Bills 1.37 RTG Bills Lookup 2.27 RTG Names 2.05 RTG Scripts 1.15 RTG Update 2.41 RTG Backup 2.06 RTG Restore 2.05
Network Installation of RTG Bills
A detailed discussion of network installation for RTG Bills and RTG Timer.
Network Installation of RTG Conflicts
A detailed discussion of network installation for RTG Conflicts.
RTG Timer: Standalone Operation
RTG Timer can be used without any connection to RTG Bills. Provides instructions for setting up both programs.
Safeguarding Your Data
Discusses backup procedures and considerations.
Reinstalling RTG Bills
Provides tips and procedures for reinstalling RTG Bills if files are damaged or deleted.
Printing Client Addresses
You can merge client names and addresses from RTG Bills with a word processing document to produce labels, envelopes, or form letters. Includes specific instructions for Microsoft* Word and Corel WordPerfect*.
Converting From Timeslips
Thinking about switching from Timeslips* to RTG Bills? You won't need to manually enter your client names, addresses, phone numbers, and previous balances. Just use our free conversion program.
Converting To RTG Bills
Do you want to convert from your current time and billing program to RTG Bills? We discuss what you need to get from the old program and the format required by our free conversion program.
Using Layout To Format Bills
The bill formats available within RTG Bills are limited. With Layout, you can make further changes.
RTG Bills Data Files
Ever wonder which files contain your data? Here's a rundown of all the data files used by RTG Bills and RTG Timer.
Amicus Attorney: Transfer Fees
You can transfer fees from Amicus Attorney*, a case management program, to RTG Bills.
RTG E-Bills: Electronic billing for RTG Bills; LEDES and other formats
RTG Timer Online: Enter time from any Internet-connected computer
RTG Scripts: Automate reports and other tasks in RTG Bills and RTG Timer
The following programs can be installed by RTG Bills:
RTG Names: A name and address program that synchronizes with the client list in RTG Bills
RTG Import Contacts: Imports client information from the contact list in Microsoft Outlook*
RTG Bills Lookup: Accepts a bill number and looks up the matter number
RTG Report Editor (RED): Makes formatting changes to the reports in RTG Bills, RTG Timer, and RTG Reports
RTG Bills Import: Imports fees and expenses into RTG Bills from another program (for example, a case management program such as Time Matters* or Amicus Attorney*)
Custom Reports: Installs new reports for RTG Bills, RTG Timer, and RTG Reports. These reports were created for other people using our software. You may find them useful, too.
RTG Review: Displays or prints the files that are created by the Print To File button in RTG Bills and RTG Timer. These files contain a coded representation of the original bill or report. RTG Review can also convert a saved bill or report into PDF format, so people who do not have RTG Bills can read it.
We welcome both questions and suggestions. They give us the opportunity to improve our products for the benefit of all our customers.
When you have a question, first check the program's built-in help information. RTG Bills, RTG Timer, and RTG Conflicts all have extensive help right in the program. Press the F1 key or click the Help button!
Next read the Frequently Asked Questions.
If your question remains unanswered, feel free to contact us. We do all support via email. Read our Support Policy for further information.
Finally, you can write to us. Our mailing address is:
RTG Data Systems
2118 Wilshire Blvd., #291
Santa Monica, CA 90403
RTG contacts customers who have purchased RTG Bills or RTG Conflicts in two situations:
Our policy is to contact all RTG Bills and RTG Conflicts customers who have joined our announcement list. If your email address changes, you can "unsubscribe" the old address and "join" with the new address.
We also have a separate customer database that we use to identify you when you request an upgrade. The easiest way to update that information is to use our online form.
Be sure to include enough information so we can tell who you are! If you have changed email addresses, it would be helpful to include your old address in the Comments box. If your firm name has changed, or the contact person is different, please include the old information in the Comments box.
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